02 · Ideate Diverge + converge ✦ AI plays: Generator

Post-Up

Silent sticky notes, posted one at a time, then clustered on the wall into themes everyone can see.

Best for
Ideas plus their themeswhen a group needs to see the patterns
Time
30–60 minutesabout half writing, half clustering
People
Team, or solo3–8 people around one wall
Difficulty
Beginnerjust sticky notes and a wall
Origin
Workshop classicbuilt around the humble sticky note
01 What it is

Write alone, post together, let the wall show the patterns.

Post-Up is a simple, physical way for a group to generate and organize ideas. Everyone writes ideas silently, one per sticky note. Then people take turns posting their notes on a wall, reading each one aloud as it goes up. As the wall fills, it sparks new notes.

When the ideas slow down, the group clusters the notes, moving them until similar ideas sit together, and gives each group a name. A messy wall becomes a handful of clear themes, and everyone can see how the group got there.

Each part has a purpose. Writing first gives every person a full pile before anyone speaks, so the loudest voice doesn't set the agenda. Posting in turns gives every idea its moment. Sorting by hand, in public, means the group owns the result.

Use it when you want many ideas and a clear picture of the patterns in them, when everyone needs to be engaged at once, or when you'll present the themes to other people afterward.

1Frame2Write3Post4Cluster5NameThemes

Write alone, post in turns, then sort the wall together until the themes appear.

Choose a part of the diagram or a tab to explore each step.

1

Frame the question

Post it big, at the top of the wall

What one question should every sticky note answer?

  • Write it as “How might we…?” and post it large
  • Make it specific enough to answer in a few words
  • Agree on what's out of scope before you start
Waiting room“How might we make the 20-minute wait in our clinic feel useful?”
2

Write in silence

One idea per note, kept in your own pile

How many different ideas can you get onto notes in eight minutes?

  • One idea per note, in a few big, readable words
  • Keep notes in your pile for now; don't post yet
  • Aim for at least ten notes each
Waiting roomEach nurse fills a stack: a health quiz on the TV, a “questions for your doctor” card, a toy corner…
3

Post one at a time

Take turns: read it aloud, stick it up

Which note will you post next, and what does it spark in the others?

  • Go around the group, one note per turn
  • Read each note aloud; no discussion yet
  • Write any new idea it sparks on a fresh note
Waiting roomSomeone posts “blood pressure self-check station”, and two people quickly write new self-service notes.
4

Cluster the wall

Move notes into groups of similar ideas

Which notes belong together, and why?

  • Sort silently first; anyone can move any note
  • Copy a note that fits two groups so it can sit in both
  • Watch for a lone note: it may be the freshest idea
Waiting roomThe notes settle into five groups: learn, prepare, comfort, play, and get it over with faster.
5

Name and choose

Label each cluster, then pick a focus

What is each group really about, and which one deserves our effort?

  • Give each cluster a headline that says what it's for
  • Keep the best specific notes visible, not just the label
  • Dot-vote on clusters or on single notes
Waiting room“Prepare” wins: a card that helps patients list their questions before they see the doctor.
02 Why it works

Why sticky notes work so well

It looks like office stationery, but Post-Up's design solves several common problems with thinking in groups.

1

Writing beats waiting

In a spoken session, people hold ideas in their heads while they wait to talk, and some get lost. Writing at the same time lets everyone produce at full speed. Groups that write first and share afterward often end up with more ideas.

2

One idea per note can move

A note holding a single idea can be moved, grouped and regrouped. That makes sorting easy, and it stops one person's long list from being treated as one big block that nobody can pull apart.

3

Seeing ideas sparks ideas

Everything stays visible on the wall. Reading other people's notes triggers new connections, and gaps become obvious: an empty area of the wall is a question nobody has answered yet.

4

Everyone shapes the result

Taking turns gives each idea, and each person, a moment of attention. Clustering together means the themes come from the group, not from the facilitator's private summary written up afterward.

03 How to use it

Run a Post-Up session in six steps

  1. Post the question 5 min

    Write one “How might we…?” question large and stick it at the top of a wall or whiteboard. Clear plenty of space beneath it; two or three flipchart sheets side by side work well.

  2. Hand out notes and pens 2 min

    Give everyone a pad of sticky notes and a felt-tip marker. Markers force short, bold writing the whole group can read. The one rule: one idea per note.

  3. Write in silence 8–10 min

    Everyone writes as many ideas as they can and keeps the notes in a pile. No posting and no talking yet. Encourage at least ten notes each, including a couple of wild ones.

  4. Post in turns 15–20 min

    Go around the group. Each person posts one note and reads it aloud. Others listen, and write a new note whenever something sparks an idea. Keep going until every pile is empty.

  5. Cluster the wall 10 min

    Everyone moves notes at once, silently grouping similar ideas. Anyone can move any note. If a note keeps moving back and forth, make a copy so it can sit in both groups.

  6. Name themes and choose 10 min

    Give each cluster a short, specific headline. Then dot-vote on the themes or single notes worth pursuing, or use the Hundred Dollar Test test. Photograph the wall before anything comes down.

✓Do

  • Use markers, not pens: they keep notes short and bold
  • Keep to one idea per note, always
  • Read every note aloud as it goes up
  • Photograph the wall before you take it down

✕Avoid

  • Posting your whole pile at once
  • Discussing or judging notes during posting
  • One person doing all the clustering
  • Vague cluster names like “Misc” or “Communication”

What you need

Sticky notes (the bigger, the better), thick markers, a large wall or whiteboard and a timer. Solo or remote? Use small notes on paper or an online whiteboard. With AI, use the prompt below.

04 Worked example

Post-Up in action: a bike shop's long, slow winter

The challenge

“From November to March our shop goes quiet, and we still have rent and five people to pay.”

Subject: a family-owned bike shop in a snowy town. Goal: steadier income in the off-season. Constraint: little cash to invest. Group: the two owners and three staff.

5 people · 84 notes
A
Winter service

Off-season tune-up deals with free pickup, and a “bike hotel” that stores and services customers' bikes until spring.

B
Classes

Evening repair classes for adults, a “fix your own flat” night for kids and a beginners' maintenance workshop for new riders.

C
Snow riding

Fat-tire bike rentals for the groomed trails, studded tires, and indoor trainers for people who won't ride outside.

D
Community

Host the local cycling club's winter talks, a New Year's morning group ride and a swap meet for used gear.

E
The lone note

One note fit nowhere: “Fix strollers, scooters and kids' wagons too.” Nobody had thought of it, and it became a theme of its own.

The vote

Five themes from 84 notes. The dot vote put the bike hotel and repair classes first.

Top three after the dot vote

Bike hotel
INCOMEEASEFIT
Repair classes
INCOMEEASEFIT
Fat-bike rentals
INCOMEEASEFIT
05 ✦ Go AI

Post-Up with AI as an extra pile of notes

In Post-Up the wall does the thinking: ideas you can see, move and group. AI fits in at both ends. Before and during posting, it can add notes from angles your group missed. Afterward, it can propose clusters for a crowded wall. Use it to widen and organize; let the group decide what the themes mean.

YouYou bring

  • The question, and the people at the wall
  • Your own pile of notes, written first
  • The hands-on sorting and the talk it sparks
  • The vote on which themes to pursue

AIAI brings

  • A turn at posting, with notes from fresh angles
  • Draft clusters and names for a crowded wall
  • Spotting gaps: parts of the problem with no notes
  • Typing up a photographed wall in seconds
MOVE 01

AI takes a turn

After a round of posting, ask AI for a few notes that build on the wall.

Here are the notes on our wall so far: [notes]. Write 5 new notes, one idea each, that we're missing.
MOVE 02

Draft the clusters

Paste the notes, then compare AI's grouping with the group's own.

Sort these 80 notes into 5-7 clusters. Name each with a specific headline, not a single word.
MOVE 03

Find the gaps

Ask which parts of the problem the wall hasn't touched yet.

Looking at these clusters, which parts of [problem] have no notes at all? Suggest 2 notes for each.
MOVE 04

Wall to write-up

Photograph the finished wall and get a clean summary to share.

Read this photo of our wall. Type every note, grouped by cluster, and flag any you can't read.

Watch out for

  • Sort by hand first. If AI clusters first, the group skips the talk that builds ownership.
  • Lone notes matter. AI tends to force every note into a group. Keep the oddballs visible.
  • Check the transcription. Handwriting is easy to misread. Compare AI's list against the wall.
  • Mind what's on the wall. Remove names or confidential details before uploading a photo.
06 Your prompt

Your Post-Up coach, ready to paste

Describe your question, pick a mode, then copy the prompt into Claude, ChatGPT, Gemini or Copilot. In coach mode you write your notes first; the AI then posts in turns with you, helps cluster the wall and names the themes with you.

1 · Describe your challenge

The more specific you are, the better the result. The prompt updates as you type.

2 · Choose a mode

post-up.prompt
3 · Paste it into any AI assistant, or open it directly: Open in Claude ↗ Open in ChatGPT ↗

The “Open in” links put the prompt in the web address. If your challenge includes anything sensitive, copy and paste instead.

Keep going: follow-up prompts

After the session, click one to copy it, then paste it into the same chat.

Keep exploring

Tools that pair well with Post-Up